ShareThis's publisher growth had plateaued. The onboarding experience was manual and fragmented, requiring significant back-and-forth between publishers and the support team before a site went live. This created a direct constraint on network growth — and network scale is the core of ShareThis's data moat. Meanwhile, there was no structured product-led growth motion: experiments were ad hoc, acquisition and retention weren't measured rigorously, and the publisher dashboard offered little reason for publishers to stay engaged after initial setup.
I was brought on to build and lead the product-led growth team for the ShareThis Publisher Platform from the ground up. I owned the entire product lifecycle — from conceptualization and requirements gathering through specification, implementation review, and release. My mandate was to treat the publisher platform as a B2C growth product: apply systematic experimentation, own the funnel metrics, and drive meaningful improvements to acquisition, activation, retention, and engagement.
Publisher activation rates improved materially over the course of the growth program. The structured experimentation cadence created a repeatable playbook for testing and shipping growth improvements. Reducing friction in the onboarding process freed up the publisher success team to focus on strategic accounts, and the self-serve improvements contributed directly to the expansion of the ShareThis publisher network to over 3 million sites — a core competitive asset that powers the company's data and audience targeting business.